1. Presentation of the site
Pursuant to Article 6 of the Act No. 2004-575 of June 21, 2004 on confidence in the digital economy, users are informed of the identity of the various parties involved in creating and monitoring the website:
Website published by UGIGRIP:
Owner: Ugigrip – LES MARRONS – Z.A. AXE 7 EST – 26140 ALBON
Publishing director: Joëlle Daumas
Photo credit: Ugigrip, Fotolia, Freepick
Website hosted by OVH SAS
140, quai du Sartel
This website is an intellectual work protected by intellectual property legislation.
The user cannot in any way reuse, cede nor exploit on their own account all or part of the elements of this website.
The use of the website www.ugigrip.com implies full and unconditional acceptance of the general conditions set forth below. These conditions may be amended or augmented at any time, thus users are advised to check them regularly.
This website is normally accessible to the users at any time. Ugigrip may, however, decide to interrupt access to carry out technical maintenance, in which case it will make every effort to inform users beforehand.
3. Description of services provided
The purpose of this site is to provide information about the company and its activities.
Ugigrip endeavors to provide reliable content. However it cannot be held liable for errors, omissions or a lack of availability of information, whether of its own doing or of that of partner third parties providing the information concerned.
All information is given as an indication and may be modified. Please note that the information given on the website www.ugigrip.com is not exhaustive and is subject to any amendments that may have been introduced since it was put online.
4. Contractual limitations on the technical data
The website cannot be held liable for any damage related to the use of the site. Besides, users agree to access the website with recent hardware that does not contain any viruses and the latest version of their Internet browser.
The website www.ugigrip.com is hosted by a provider in the European Union in accordance with the provisions of the General Data Protection Regulation (GDPR: n°2016-679).
The objective is to offer a service that ensures the best accessibility rate. The hosting provider ensures the continuity of service 24 hours a day, every day of the year. Nevertheless, it retains its right to interrupt the hosting service for the shortest periods possible, for the purposes of, among other things, maintenance, improvement or failure of its infrastructures or if the benefits and services generate an abnormal traffic.
www.ugigrip.com and the hosting provider cannot be held liable in case of malfunction of the Internet network, telephone lines or computer and telephony hardware related to network congestion preventing server access.
5. Intellectual property
Ugigrip holds all intellectual property rights to the content of the website, including text, logos, images, sounds, software, icons, page layout and databases.
Any reproduction, representation, modification, publication or adaptation of any element of this website, in whole or in part, by any process whatsoever, is illegal and strictly forbidden without Ugigrip written consent.
Any unauthorized use of the website or one of the elements that it contains will be considered as being a forgery, liable to pursuits according to provisions of the articles L.335-2 and following ones of the French Code of Intellectual Property.
6. Limitation of liability
Ugigrip cannot be held liable for any damage directly or indirectly caused to the user’s hardware when accessing the www.ugigrip.com website, either due to using hardware that does not meet the specifications stated in point 4, or due to the appearance of a bug or incompatibility.
As well, Ugigrip cannot be held liable for any indirect damage such as a loss of market or opportunity arising out of the use of the www.ugigrip.com website.
Interactive spaces (possibility to ask questions via the Contact page) are available to users. Ugigrip reserves the right to withdraw, without prior notice, any content in that area that would contravene the French legislation, including the provisions on data protection. If so, Ugigrip also reserves the right to question the civil and/or penal liability of the user, in particular in case of contents with racist, offensive, defamatory or pornographic character.
7. Personal information management
The user is informed of the regulations regarding marketing communication: the Law of June 21, 2014 on confidence in the digital economy, the Data Protection Act of August 06, 2004 and the General Data Protection Regulation (GDPR: n°2016-679).
This website is registered with the C.N.I.L. (National commission on informatics and freedoms) under the number 2208072.
7. 1. Responsibility of personal data collection
The entity responsible for the collection and processing of personal data gathered during the creation of a personal account or the use of the website is: UGIGRIP (www.ugigrip.com), represented by its legal representative Joëlle DAUMAS.
UGIGRIP commits to respect the legal provisions in force. It is its responsibility to establish the purposes of the data collection and processing; to provide to the users, based on the collection of their consent, full information regarding the processing operations of their data; and to keep a register of processing operations consistent with reality.
Each time www.ugigrip.com processes personal data, it takes every reasonable steps to ensure the accuracy and relevance of the data in relation to the purposes for which the data were collected and processed.
7. 2. Purposes of data collection
www.ugigrip.com might process all or parts of the data:
- To enable navigation as well as management and traceability of benefits and services ordered by the user: connection and use data, billing, order history, etc. ;
- To prevent and fight against computer fraud (spamming, hacking…) : computer hardware, IP address, password (hashed) ;
- To make the site easier to navigate: connection and use data ;
- To carry out optional satisfaction surveys about www.ugigrip.com : e-mail address ;
- To carry out marketing campaigns: phone number, e-mail address.
www.ugigrip.com does not sell or otherwise market your personal data to third parties; they are only used out of necessity or for statistical purposes.
7. 3. Right of access, rectification and opposition
In compliance with regulations in force, users of www.ugigrip.com have the following rights:
- Right to access (art. 15 of the GDPR), to modify (art. 16 of the GDPR), to update and complete their personal data ;
- Right to block or erase their personal data (art. 17 of the GDPR) when they are inaccurate, incomplete, equivocal, out-of-date or if their use, communication or collection is prohibited ;
- Right to withdraw their consent at any time (art. 13-2c of the GDPR)
- Right to limitation of data processing operations (art. 18 of the GDPR)
- Right to refuse the data processing operations (art. 21 of the GDPR)
- Right of data portability, when these data are subject to automated processes based on consent or a contract (art. 20 of the GDPR) ;
- Right to decide the fate of the data after their death and to whom www.ugigrip shall communicate (or not) the data.
Once www.ugigrip.com takes notice of a user’s death and in the absence of instructions, www.ugigrip.com undertakes to destroy the data, unless their retention proves to be necessary for purposes of proof or to comply with a legal obligation.
UGIGRIP – LES MARRONS – Z.A. AXE 7 EST – 26140 ALBON
In that case, the user has to indicate which data he wants www.ugigrip.com to correct, update or delete and identify himself with a proof of identity (ID card, passport).
Requests to delete data are subject to the obligations determined by law, especially regarding the preservation and archiving of documents.
Users can address a complaint to the CNIL (https://www.cnil.fr/fr/plaintes) or other competent authorities.
7. 4. Non-communication of personal data
www.ugigrip.com renounce to communicate data collected toward a non-UE country or one that was acknowledged as unsuitable by the European commission without giving any prior information to the user. However, www.ugigrip.com retains its right to choose its technical and commercial subcontractors, on condition that they offer sufficient guaranties in view of the GDPR requirements.
www.ugigrip.com commits to take all necessary precautions in order to protect the data and ensure that they will not be communicated to unauthorized parties. Nevertheless, if an incident that would endanger the confidentiality of a user’s data occurs, www.ugigrip will inform the user as soon as possible. Additionally, www.ugigrip.com does not collect any sensitive data.
Personal data can be used by subsidiaries of www.ugigrip.com or its service providers, to achieve exclusively the purposes described above (see Section 7.2).
Our customer service agents are the most likely to have access to the user’ personal data, within the limit of their responsibilities and the purposes indicated in this policy.
8. Hyperlinks and cookies
www.ugigrip.com can contain a certain number of hyperlinks to other websites, implemented with UGIGRIP’s authorization. However, UGIGRIP does not have the possibility of verifying the content of all websites and will not be held responsible in this regard.
Navigating through www.ugigrip.com can result in the installation of cookies on the user’s device. A cookie is a small file which cannot be used to identify the user, but which records information concerning the browsing by a computer on a site. Information thus collected help to facilitate subsequent navigation.
Refusing to install a cookie can result in the impossibility to access some services.
9. Incident notification
Regardless of the efforts made, none of the internet transmission or storage methods is entirely secure. Therefore, it is impossible for us to guarantee absolute security. If a security breach came to our attention, we would inform the users so they can take appropriate measures. Our incident notification procedures take our legal obligations, both national and European, into consideration.
We commit to informing our users of all matters regarding their personal account security and to giving them all necessary information so they can respect their own regulatory obligations (e.g. reporting).
www.ugigrip.com does not publish, exchange, transfer nor sell user’s personal data to third parties without consent. The only situation in which it is authorized to transfer these data is if www.ugigrip.com and its rights are purchased, and the purchaser would be subject to the same requirements regarding the users and their personal data.
To ensure the safety and confidentiality of personal data, www.ugigrip.com uses networks protected by standard measures such as firewall, pseudonymisation, encryption and passwords.
While processing the data, www.ugigrip.com takes every necessary measure to ensure their protection against any loss, diverted use, non authorized access, disclosure, alteration or destruction.
10. Applicable law and jurisdiction
Any dispute concerning the use of the website www.ugigrip.com shall be governed by French law. The court of Valence shall have exclusive jurisdiction.
11. Main laws
French Data Protection Act n° 78-17 of January 6, 1978, regarding IT, files and freedoms, as amended by the Act n° 2004-801 of August 6, 2004.
French Act n° 2004-575 of June 21, 2004 relating to the protection of individuals with regard to the processing of personal data.
Content: all of the elements constituting the information found on the website, including texts, images, videos…
Personal data: any information relating to an identified or identifiable individual.
User: any person who navigates on the www.ugigrip.com website.